Get in Touch
Have a question about our platform, need help with your account, or want to partner with us? Reach out and our team will get back to you promptly.
Visit Us
555, 5th Main Road
Tatanagar, Shankarnagar Post
Devinagar, Bengaluru
Karnataka 560092
Call Us
+91 63649 13332
Mon–Sat: 9:00 AM – 7:00 PM
Email Us
support@goclinica.com
info@goclinica.com
Send Us a Message
We'll respond within 24 hours
Frequently Asked Questions
Quick answers to common questions about using GoClinica.
How do I book an appointment on GoClinica?
You can book an appointment by searching for a doctor or clinic on our platform, selecting a convenient time slot, and confirming your booking. You can also call our helpline for assistance.
Is my health data secure on GoClinica?
Absolutely. We use industry-standard encryption and comply with healthcare data protection regulations to ensure your medical records and personal information remain private and secure.
Can I consult a doctor online?
Yes, GoClinica offers video and chat consultations with verified doctors. You can book an online consultation the same way you book an in-person visit.
How do I manage my clinic on GoClinica?
Healthcare providers can register their clinic through our provider portal. Once verified, you get access to appointment management, patient records, billing, and analytics tools.
What payment methods are accepted?
We support UPI, credit/debit cards, net banking, and popular wallets. Payment details are securely processed and never stored on our servers.
How can I cancel or reschedule an appointment?
You can cancel or reschedule from your profile under "Appointments". Cancellation policies vary by provider — most allow free cancellation up to 2 hours before the appointment.